Business processing is accelerating permanently. Simultaneously activities on social media increase and force modern companies to remain up to date and keep an overview on their social media presence. Social media is the modern tool for customer interaction and offer a lot of potential, if they are used appropriately.
Use the Social Engagement Tool to increase your sales by developing a social selling network. Expand your service offers within social media. Understand all the important tools to represent your brand exactly as you want to.
Widgets for visualization will help you organize. Easily understandable metrics display the thoughts and interests of customers concerning your products and services. Recognize all issues and compliments in relation to your offers as such.
Track and follow all discussions and opinions shared in relation to your brand. Setting up your search topics is one of the first steps towards successful customer interaction in social media.
Find different tools and ways to interact with users or to communicate with followers, fans or critics within the Microsoft Social Engagement software.
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