Comprehensive customer care is very important to us. Since the digital world evolves quickly, it is our aim to equip you as fast and flexibly as we can. This is also why we keep our order process clear and transparent. To provide you with an overview, we have briefly summarised the process from the order placement to the delivery in your company.
Choose the contract term and financing option that is most compatible with your business model. You decide how long you want to use your selected #ModernWorkplace.
Speed is out top priority: as soon as you have fully confirmed the contract documents, your available Surface devices will be dispatched. Experience shows that your order will arrive within 3-5 working days.
Choose an additional insurance or warranty option to protect your Surface in the event of equipment failure. Our Surface Experts can advise you on insurance options and other benefits on +44 20 7039 1524.
It is our aim to make the #ModernWorkplace available at an affordable price. We guarantee a discount starting from the order quantity of 5 devices.
As soon as you have found the right Surface devices, accessories and licences in our shop, complete your order by entering your customer data.
Our team will accept your order as quickly as possible and confirm via e-mail. Afterwards we will forward the financing request to the bank.
As soon as we receive the confirmation of the financing request from our financing partner, we prepare your contract documents and send them to you via e-mail. Usually you will receive the contract documents within 1-3 working days.
As soon as we receive the contract documents back from you completed and signed, we will ship your order. Based on our experience, your order will arrive at your workplace within 3-5 working days. If there are any changes in availability, you will of course be informed immediately. If your order consists of partial deliveries, we will notify you of the dispatch of each individual package.
Unpack and get started immediately – experience your daily workflows in a new and better way on your modern workplace.
Protecting your data is our first priority
Your personal data has been very secure with us already before the introduction of the GDPR. With your consent, we will use your data conFidentially to create a unique user experience and to improve our offers and services. Do you agree with this?